terms and conditions

General conditions

§ 1 General information

Contact information:


Proprietor: Clockartz

Via San Paolo 43

39057 San Paolo

Phone: ++39 334 269 0872

E-mail: info(at)clockartz.com

VAT ID: IT02913200214

All orders placed via the website and for our deliveries and services are exclusively subject to the following general terms and conditions, in the version that is valid at the time of the order. We do not accept any deviating provisions of the customer unless we have agreed to their validity in writing.

§ 2 Ordering procedure

Once you have selected your desired products and placed them in the shopping bag, you can complete the purchase by proceeding to the checkout. Please select your preferred payment method in the checkout area: Visa or Paypal.

In the next step, enter your invoice address and a different delivery address, if applicable.

You will then find an order overview. In order to complete the purchase, it is necessary that you accept the General Terms and Conditions (GTC) and the right of withdrawal by one click.

You will receive a confirmation email to the email address you provided.

All prices mentioned contain the legal value added tax and other price components plus postage. The prices are valid at the time of your order.

There may be differences between the product images and the real product.

Clockartz assumes no liability for product information provided by the manufacturer.

§ 3 Conclusion of contract

By sending the order form provided at our website to us, you will make a binding offer to conclude a purchase agreement with us. You place the order when you have entered all information during the order process and finally send the order form to us by clicking the “Complete order”-button. The confirmation of the receipt of your order is made together with the acceptance of the order immediately after sending your order by an automated e-mail. However, the contract of sale is only concluded with the delivery of the goods by Clockartz to you.

§ 4 Storage of the contract text

If you wish a printout of your order, you have the possibility to print out your confirmation of receipt, which you have received by e-mail.

§ 5 Payment, default of payment

You can pay your order at shop.clockartz.com via Paypal, Ideal or Credit Card. The seller reserves the right to exclude individual payment methods from the customer. All payments and credits are processed in Euros.

– Payment by Paypal

Payments via Paypal are processed via the Paypal payment system. For the payment with Paypal a registration with Paypal is necessary.

– Credit Card (Visa/ Mastercard)

§ 6 Shipping & Returns

1. Shipment to Italy and Europe.

2. Shipping is according to the shipping period specified in the product description. Should a delay nevertheless occur, for example because a product is not in stock at the manufacturer, Clockartz will inform the customer. The customer has the right to withdraw from the contract. Please refer to our cancellation policy.

3. Clockartz is entitled to make partial deliveries.

4. Shipping costs

For Italy:

Up to 49€ purchase 8€ shipping costs

From 50-99€ purchase 5€ shipping costs

from 100€ no shipping costs

For Austria, Germany and Benelux (Holland, Belgium and Luxembourg)

Up to a weight of 4,99 kg always 18€ transport price

From 5,00 kg always 23€ transport price

All other European countries:

Up to a weight of 4,99 kg always 25€ transport price

From 5,00 kg always 30€ transport price § 7 Right of withdrawal

Information on the right of withdrawal can be found here.

§ 8 Reservation of proprietary rights

The delivered goods remain the property of Clockartz until full payment has been received.

§ 9 Questions about orders and complaints

Questions regarding your order and complaints should be directed to info@clockartz.com

§ 10 Guarantee

The legal warranty law applies.

§ 11  Legal venue

The place of jurisdiction for all disputes arising from this contract is San Paolo/Italy.